Player Wellbeing

Responsible Gaming

Your wellbeing matters more than any spin. We are committed to a safe and positive experience for every vault member.

Social Entertainment Only

Diamond Slot is a free-to-play social casino game. There is no real money involved, no real wagers, and no real prizes. It is designed purely for entertainment, fun, and relaxation.

18+ Only

Access to Diamond Slot and all Pixoswiftrc services is strictly restricted to individuals aged 18 years or older, or the legal age of majority in their jurisdiction.

Entertainment, Not Investment

Virtual credits in Diamond Slot have no real-world value. Success in social gaming does not indicate or predict success in any form of real-money gambling.

Know the Signs

Recognising Problem Gaming

Even in free-to-play environments, unhealthy habits can form. Know the warning signs.

Spending excessive time playing, neglecting other activities

Feeling anxious, irritable, or distressed when unable to play

Chasing losses within the game compulsively

Lying to others about how much time you spend gaming

Gaming interfering with work, studies, or personal relationships

Using gaming to escape problems or negative emotions

If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.

Contact Support
Our Commitment

What We Do to Protect You

Age Verification

We enforce strict 18+ age requirements. Any suspected underage account is reviewed and suspended immediately.

Session Reminders

Our platform provides optional session time reminders to help you maintain healthy gaming habits and awareness.

Self-Exclusion

Players can request a temporary or permanent account suspension at any time. Contact support and we will act immediately.

24/7 Support

Our responsible gaming support team is available at all times. No question is too small, no concern too minor.

External Help

Support Organisations

If you or someone you know needs help, these organisations provide free, confidential support.

GamCare

Free information, support, and counselling for problem gambling in Great Britain.

gamcare.org.uk โ†—

Gamblers Anonymous

A fellowship of men and women who share their experience, strength, and hope with each other.

gamblersanonymous.org โ†—

BeGambleAware

National support service providing advice and resources for safer gambling and problem gambling.

begambleaware.org โ†—

Responsible Gambling Council

Independent organisation dedicated to problem gambling prevention with a wide range of resources.

responsiblegambling.org โ†—